SMS Terms and Conditions

Mildred notifications are transactional text messages about your account and your work on AskMildred.ai. We do not send marketing or promotional texts. Consent to receive texts is not a condition of using the Platform or of any purchase.

We text a number only after its owner agrees, in one of these ways:

• When a business signs up. The sign-up form has a separate box, unticked by default, next to the contact phone number. Ticking it means: "Yes, text me at this number about new referrals, messages and invoices from Mildred. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Agreeing is not a condition of service. Terms and privacy: askmildred.ai/sms and askmildred.ai/privacy."
• For a building. A community's administrator can add a texting number on the Texting card in the building's settings and tick a box, unticked by default, that reads: "I agree to receive text messages from Mildred at this number about this building's new referrals, messages and invoices. Message frequency varies. Msg & data rates may apply. Reply STOP to stop, HELP for help. Consent is not a condition of using Mildred. Terms and privacy: askmildred.ai/sms and askmildred.ai/privacy." We then text a code to that number, and texts start only after the code is entered.
• For your own mobile number. In Settings, you confirm your number with a code we text to it, then choose which notices you want by text.

We keep a record of each consent: the wording you agreed to, when, and the number it covers.

Depending on what you agreed to and the notices you choose, texts cover:

• new referrals and messages about a referral;
• invoices issued to your organization and invoice reminders;
• reminders, such as follow-ups due and tour reminders;
• verification codes to confirm a number; and
• notices about your account, such as an email address that is not receiving our emails.

Texts do not contain health information. Every text is sent by Mildred about your own account.

Message frequency varies with your activity, typically one text for each referral, invoice, reminder, or notice you have chosen. Message and data rates may apply. Mildred never charges you for receiving a text.

Reply STOP to any text to opt out; STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT also work. After you reply STOP, we send no further texts to that number other than one message confirming the opt-out. Reply START to resubscribe. Reply HELP for help, or email support@askmildred.ai. You can also turn texts off in Settings. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We never sell, rent or share your mobile number or your opt-in information with anyone.

To stop texts, reply STOP to any message, or email support@askmildred.ai and we will remove your number.