How it works
Find care. Keep control. One record.
Search providers, compare real information, communicate privately, and share your care information only with the people you choose.
Finding senior care should not mean calling provider after provider, repeating the same story, or giving up your contact information just to learn about pricing or availability.
Mildred brings the search, communication, records, referrals, and providers together in one place.
Are you a provider? See how the network works for you.
The problem
Care is fragmented. Your information shouldn't be.
A family may begin by looking for assisted living and soon discover they also need help with home health, hospice, or another service.
Each provider has its own phone calls, intake forms, records, emails, portals, and processes.
The result is often the same story told over and over to 10, 15, or 20 different people.
Mildred creates one place to manage the process.
Without Mildred
Separate calls, separate forms, separate records — and your phone number in a dozen databases.
With Mildred
Your family record
You own it. You decide who sees it.
The providers you choose connect around that record. They stay independent organizations — Mildred is the network and technology layer between them.
How it works
One family. One record. The whole network.
01 — Start with what you need
Build your care profile once
Tell Mildred what matters: care needs, location, budget, insurance, preferences, and other details that may affect your search.
You decide what information goes into the profile and what gets shared.
Private financial information is not automatically shown to providers.
02 — Search
Explore the whole market
Search assisted living, hospice, home health, placement professionals and medical transportation.
Both Mildred network members and basic listings can appear in search results. Basic listings provide available public information and contact details. Network members offer deeper information and can communicate, receive referrals, and collaborate directly through Mildred.
03 — Compare
Make decisions with better information
Use filters, provider information, available pricing and availability, licensing information, state or federal inspection data, Google reviews where the provider shows them, and other relevant information to narrow your options.
Mildred does not choose a provider for you.
“Dad smokes, needs help with medications, wants to stay near my sister, and has a $5,000 monthly budget.”
Mildred can help surface options that match those needs.
04 — Connect
Communicate without giving up your privacy
Contact a provider through Mildred without automatically sharing your phone number or email. If you ask an agency for help, it receives the contact details you enter.
You can keep communication inside the platform or choose to share your contact information when you want the provider to contact you directly.
Your information is not a lead.
Mildred does not sell your information to providers or send your contact information to multiple companies simply because you searched for care.
05 — One record
Stop telling the same story over and over
Keep your care profile, important information, and documents in one family-controlled record.
When another provider becomes involved, you do not have to start from zero.
A new power of attorney is signed.
the assisted living communitythe home health agencythe hospiceOr keep it private. The family decides.
06 — Control access
Share what you choose. With whom you choose.
Grant access to specific providers when they need information.
Share with one provider, several providers, or no one. Access can later be withdrawn, subject to any legal record-retention requirements.
07 — Collaborate
Let the providers you choose work together
Mildred is a network, not just a directory. Once authorized by the family, network providers can communicate, collaborate, and make referrals to other qualified providers.
Examples
- A care community identifies a need for home health.
- A hospice patient needs a new living arrangement.
Ownership
Your record. Your permissions.
The care record belongs to the patient or family. Mildred provides the infrastructure to store and share it securely.
You decide
- what information to add
- which providers can access it
- which documents to share
- whether providers receive your contact information
- when access should be withdrawn
When a provider refers you elsewhere
If one provider wants to make a referral that involves sharing your information, they have to record that you said yes — who gave permission, their relationship to the patient, and when it was given.
It is written down in the record, so you can always see how your information moved.
Transparency
Better information without the sales funnel.
No lead selling
Mildred does not sell your contact information or patient data.
No referral commissions
Mildred does not get paid when you choose one provider over another.
One simple business model
Providers pay a flat monthly membership. Members appear first in search results.
More context, not a mystery ranking
Mildred provides information, filters, and matching tools to help you narrow your search. You make the decision.
Providers who pay for membership, or are in their free 30 days, appear first in search results. Inside each group, nobody can pay to move up.
The amount a provider pays Mildred does not determine its quality rating or create a pay-per-lead bidding system.
Listings
You can search beyond the Mildred network.
Basic listing
- provider name
- location
- provider type
- phone number
- publicly available information
- available licensing information
Families may contact these providers outside Mildred.
Network member
- richer provider profile
- in-platform communication
- referrals
- collaboration
- family-authorized record access
- additional provider information
- network participation
Network membership means a provider can participate inside Mildred. It does not mean Mildred has declared that provider to be better than every non-network provider.
For providers
The network works both ways.
Providers do not just receive referrals. They can make them.
Senior care rarely involves only one organization. Mildred lets network members collaborate with other providers when a family authorizes it.
Examples of possible relationships
These are examples, not a fixed workflow. Everyone works from the information the family has chosen to share instead of creating another disconnected intake process.
The network
Everyone connects through one layer — the family holds the keys.
Discovery sources
The family or patient
Independent organizations connect through Mildred. No Mildred staff sits in the middle of anyone’s care.
Care & service providers
Placement & care settings
Look first. Decide who gets involved.
Search with no account. Nobody contacts you unless you ask.
Providers can join the network from the provider pages.