For hospice

Every referral, handled and on record.

Start 30 free days

$499.99 per hospice location, per month, after 30 free days. Your 30 days start when we approve your application. Cancel any time.

Palo Verde Hospice · Referrals in

Sunrise Ridge Assisted Living

Referral · 10:42 AM

Acknowledged

Assigned to Dana M.

Attached

  • Messages 2
  • Documents 3
  • Notes 1
Demo. Fictional names.

Assisted living communities, placement agencies and families refer to hospice and home health through Mildred. Tell them where you serve and which plans you take, then take referrals in one queue.

Before you start

You accept our Business Associate Agreement when you create your account. Our team reviews every application before billing starts, and your 30 free days begin on approval.

One referral, start to finish

A referral finds you by where you serve

A community, a placement agency or a family picks hospice and finds the hospices that serve their area. Your listing comes from your own settings. The screens follow a community's referral, on fictional sample data.

  1. Step 1: the community picks the service it needs

    1. A community picks the service it needs.

  2. Step 2: the community's list of hospices, each a network member tagged as serving this area

    2. You are listed by the area you serve, from your own settings.

  3. An assisted living community's referral waiting, new and unassigned, in the hospice work queue
    See the whole screen →

    3. It lands in your queue: who referred, where, when.

  4. The referral: the Open a patient record button ringed, with Decline referral beside it

    4. Take it on, or decline with a reason. Messages, files and notes stay with the referral.

Coverage & insurance

The plans you take, in your words

List AHCCCS programs, commercial carriers and other coverage, and mark each as in network or case by case. You confirm it is current. Mildred does not verify eligibility.

  • AHCCCS: ACC, ALTCS, DDD and more
  • Commercial carriers and specific plans
  • VA, TRICARE, private pay; confirm coverage is current
Coverage and insurance: AHCCCS programs and commercial plans

Service area

Say where you serve, pause any time

Choose all of Arizona, counties, cities or ZIP codes. Senders find you by the area you declare. Turn off 'Accepting new referrals' and no one can send you a new referral; your listing shows 'Not taking referrals right now'. Referrals you already have are not affected.

  • Counties, cities or ZIP codes
  • Separate referral email and phone
  • Pause new referrals in one click
Where you serve: counties, cities or ZIP codes, and the 'Accepting new referrals' switch

Placement, built in

Up to 50 communities. One personal referral each.

When a patient needs assisted living now, refer to any community with a Mildred account, up to 50 for each patient. Each referral is sent on its own, with only the details you are allowed to share. Your patient's file never goes out to a list.

  1. Step 1: the hospice picks Assisted Living as the service

    1. Pick Assisted Living

  2. Step 2: choose an assisted living provider from the list; one community is selected for this referral

    2. Choose a community

  3. Step 3: review the referral to that community and send it; each referral goes to one community

    3. Review and send

  4. Step 4: referral sent to the community chosen, with View referral and Back to patient

    4. Sent. For the next community, start another referral.

Need a wider search? Hand the family to a placement agency of your choice, from the same screen.

Home health

Let partners see who you serve.

  • Counties, cities or ZIP codes.
  • The plans you take, in your words. Mildred does not verify eligibility.
  • Pause new referrals in one click.
Start 30 free days

$199.99 per location, per month, after 30 free days. Your 30 days start when we approve your application. Cancel any time.

Canyon Home Health

Accepting new referrals
Serves
Maricopa and Pinal counties
Takes
AHCCCS ACC, AHCCCS ALTCS, Medicare

Valley Home Health

Paused

Pima County

Demo. Fictional names.

Private duty: coming soon

For private-duty offices that send caregivers to the home.

Ask us about timing: hello@askmildred.ai

How Mildred treats every business on it

Mildred favors no agency. Every agency sees the same platform facts about homes, prices and availability. Members rank first in search, including members in their free 30 days. Membership decides which group you appear in, never your place inside it; that is the only prominence we sell. No other organization can see your contacts or cases unless you share them.

Side by side

Basic listing or Mildred Network

What a free basic listing includes, and what a Mildred Network membership adds
FeatureBasic listingFreeMildred Network$499.99 per hospice location, per month
Listed in the directory from Medicare (CMS) data: name, address, phone, CMS numberMedicare-certified hospice and home healthYes, marked as a Mildred network provider
Medicare quality measures and patient survey results on your listingNot includedIncluded
Your Google rating on your directory card, and your Google reviews on your listingNot includedIncluded
Communities, placement agencies and families can find you by your service area and refer to youNot includedIncluded
Referrals in your work queue, by locationNot includedIncluded
Your plans, service area, referral contact and profile; pause new referralsNot includedIncluded
Referral reports: received to admitted, response times, sources and decline reasonsNot includedIncluded
A referral-source tracker for hospitals, SNF/rehab and physicians, with contacts and follow-upsNot includedIncluded
Refer a patient to assisted living communities, or hand the family to a placement agencyNot includedYes, up to 50 communities per patient
Placement cases: matching, quotes, tours, a family report and move-inNot includedIncluded
Unlimited team members, with roles and no per-user chargeNot includedIncluded

Monthly membership per location.

Every referral, handled and on record.

Start 30 free days

$499.99 per hospice location, per month, after 30 free days. Your 30 days start when we approve your application. Cancel any time.

Pictures show fictional sample data (no real people, clients or facilities).

The Mildred Referral Partner Program

Know care providers who should be on Mildred? Approved referral partners introduce new organizations to Mildred and earn a commission on what they pay. Learn about the Referral Partner Program or read the Referral Partner Agreement.