Assisted Living Center · Assisted Living · Phoenix
DESERT PALM AT THE PARK
10234 North 7th Avenue, Phoenix, AZ 85021
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This provider participates in the Mildred network and manages its own profile. Network membership is not a rating, endorsement or ranking.
- Size
- 59 beds
- Licensed by the state
- State license
- Active
- Expires Apr 13, 2027
- Accepts
- Private pay, ALTCS
About this location
Source: Provided by the provider on Mildred
We would like to create a blanket access to the referrals here on this platform so multiple staff members from each location can view the referrals in real time as they get published here on askmildred.
- Type
- Assisted Living Center
- Licensed capacity
- 59 residents
- Care settings
- Assisted Living
- Location
- Phoenix, AZ 85021
Units and prices
Provided by the community on Mildred
Payment sources accepted
Private payALTCSCare & Services
Questions about care needs? Call (602) 371-0767Answers from this location. Always confirm your loved one's specific needs with the home.
Memory & Behavior
- Wandering — Not if the resident becomes aggressive.
- Dementia stage — Depends on the behaviors presenting.
- Verbal behaviors — It can not be excessive we don't want to make the home uncomfortable for other residents.
Mobility & Transfers
- Transfers
- Wheelchair users
Daily Care
- Incontinence
- Hands-on daily care
Diabetes & Injections
- Giving medications
Staffing
Staffing information provided by the facility.
- Day staff
- 4
- Night staff
- 2
- Awake overnight staff
- Yes
- Nurse on staff
- Yes
- Staff type
- Shift
Photos
Google reviews
★ 2.1 · 10 reviews on Google Maps
Robert T · ★ · a year ago
Do not let any loved one reside here. We trusted this place and found my brother unbathed and had food stains ( unchanged for days) all over him with urine stains. No bottled water and empty alcohol and drug pipes (not just weed) and heard horror stories from so many residents. His place was trashed and didn't even have a walker in his room. We had to find one. He could barely walk and was told he had fallen and no caregiver even helped. Only excuses for not being cared for. Hoping this place gets shut down. We were ripped off ( $2400 a month) and my brother died shortly after we arrived ( we moved him). The room was like a big closet. Urine bottle on the ground. My brother was suppose to be under "hospice" care. I suspect fraud with Medicaid / Medicare. Reported to agencies. Head person refuses to pass on owners info ( llc) and attorney's info after a request. She refused to even come meet us after 6 days. I feel for the other guests who are stuck there. This could be a nice place if remodeled and mgmt changed. Feel free to reach out. I have more to share. This place was shut down in 2000 due to operating without a license.
View review on Google Maps ↗King Kahlil · ★ · 2 years ago
Avoid this place at all costs! Professionalism? What a joke. This has to be one of the worst facilities in Arizona to have your family member cared at. The staff is rude and extremely disrespectful, not to mention they completely neglect their clients needs. I wouldn’t step foot near this facility as it seems to be a failing business (help wanted signs everywhere, poorly trained staff, nonexistent health standards). I was absolutely disgusted with my visit and wouldn’t wish their service on my worst enemy. “Rose” pictured here led the belligerent disrespect while simultaneously taunting clients. Unbelievable.
View review on Google Maps ↗Frank Restadius · ★ · 5 years ago
Management don't return calls ever and if your love one passes away they don't care and not one of them have the ability to call you and offer some kind of sympathy or anything. Sad my mom passed but glad she out of that place 😪
View review on Google Maps ↗Jamie Hendrix · ★ · 3 years ago
Terrible assisted living home! They don’t care for the clients , nor the caregivers. I’ve seen multiple elder clients falling to the ground and haven’t seen a single staff member go and assist. DO NOT bring your loved ones here , this place needs to be shut down.
View review on Google Maps ↗Gloria Restadius · ★ · 6 months ago
This place treated my mom like a prisoner she just died this week she gave up they wasn't letting visitors family members to see her wouldn't take ñ my calls to set up visits there food is horrible they have no set up activities took 5 hours to get a nausea pill to her one day my mom died do to this place the park
View review on Google Maps ↗
Reviews and ratings from Google. They never affect how Mildred lists or ranks providers.
State inspection record
Source: Arizona Department of Health Services (AZ Care Check) · checked Nov 15, 2026
Since Feb 2024 the state made 18 inspections, found 92 citations in total and took 6 enforcement actions with $8,000 in penalties.
What do these words mean?
- Inspection
- A visit by the Arizona Department of Health Services. A yearly check is routine; a complaint visit follows a complaint from anyone.
- Citation (deficiency)
- Something the inspector found that did not meet a state rule. The home must send a plan to correct it.
- Enforcement action
- A step the state takes beyond a citation, such as a fine, a notice or a condition on the license.
- Penalty
- A fine the state set as part of an enforcement action.
Jul 23, 2026 · Complaint visit · 2 citationsSOD
May 7, 2026 · Complaint visit · 9 citationsSOD
Mar 19, 2026 · Complaint visit · 2 citationsEnforcement
- License number
- AL12145C
- First licensed
- Apr 14, 2022
- License expires
- Apr 13, 2027
The record on file runs from Feb 27, 2024 to Jul 23, 2026; earlier history may exist with the state. Shown exactly as the state publishes it. Mildred does not score, grade or rank facilities.