CANYON WINDS RETIREMENT LLC

Google reviews

★ 3.1 · 39 reviews on Google Maps

• Sunshine · ★★★★★ · a month ago

  My friend lives here and in the 3 mths he has been here i have seen a huge change in him. They got his meds straight and on point with giving it to him. He feels at home in this place vs the last place. There are plenty of activities, a game room, pool tables you name it they do it. The staff is amazing especially Sergio and Alisha. They answer all questions, and know each person's names and needs. Every person I have seen there all smiles and all talkive. The room is spaceish which is nice. I highly recommend this place.

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• Sue McKevitt · ★★★★★ · a year ago

  I have been impressed and extremely satisfied with my husband's care at Canyon Winds Memory Care. The staff cares for my husband as if he were a family member. They are attentive to his every need and make my time with him much better than I ever expected. When I arrive the front desk ladies always greet me with a smile and are always available to let me in to his unit frequently stopping what they are doing to help me. His room is well cared for, his clothes are clean and hung back up in his closet so that he can find them. His aids speak to him clearly and sweetly often with a teasing tone in their voices. They are kind and see that he is involved in activities, gets to meals on time and just generally treats him with respect, care and consideration. Placing my husband in memory care was one of the most difficult things I have ever done. If we need a bit extra attention I can count on everyone to lend a hand even when they are busy. The entire staff has made this experience much less emotional for me, which I never expected would happen. I looked at many care facilities but Canyon Winds was far and away the best decision I could have made for my husband.

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• Mike Wells · ★★★★★ · a year ago

  The staff at Canyon Winds is very nice and very helpful. The directors have been very knowledgeable and helpful with all details of my Aunts residence. The 2 Head care givers Priscilla and Clara are extremely knowledgeable and professional and are always available for any concerns. My main concern is that the Head Nurse position continues to be a rotation position after a few months which leads to inconsistent attention to the residents care. As far as hygiene for the residents at meal times the hand towels are rarely warmed and used which is needed due to some residents using their hands to eat. My last concern deals with the annual rent increase from 2 to 5 percent when the care and meals don't improve. As far as the maintenance and cleanliness this facility is far beyond other places I've visited.

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• Anonymous · ★ · a year ago

  Run! If you care at all for your loved one do not trust these people to watch over them. On the memory care side it is horrible. The care givers that actually care for residents like humans and with kindness are very few and far between. I suggest you visit doing a meal on a weekend and just listen do how they talk about caring for the residents. There is close to no communication from the staff if there is a fall or illness with your loved one. They won’t even call you when they pass. The staff is completely incompetent and the director is the worst one of all. The lack of empathy all around is astonishing. After your loved one passes be ready for Dasha to track you down that day to talk about the bill that will be due. If you have no choice but to place your loved one here DO NOT send them with ANYTHING of value. It will go missing and the director will push the blame on anyone but her “caring staff” and nothing will be done. It is no wonder why they can’t keep a nurse on staff for more than a few months. If you’ve made it this far in my review you are having doubt about this place. Please trust your instinct and do not make the same mistake I did by trusting this place to care for your loved ones.

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• aimee ferre · ★★★★★ · 2 years ago

  Our mother raised our family just a 3 minute drive away, so naturally we thought to look into having mom move in as a resident in the assisted living building of Canyon Winds. The staff has been incredible with our mom, calling her by name, speaking to her with respect, and treats her with such dignity. I am so happy for Mom to be there. I have even stayed several nights in Mom's room with her and am grateful for the beautiful surroundings. She lived in her home for nearly 52 years, so to relocate somewhere close by her home has been such a nice bonus. It's a fantastic facility, and I am grateful to the care given to our mom. I'm so happy we called and spoke to the director about the earlier poor ratings. She was very transparent and honest with us, and we are so happy we made the decision to move her in.

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